Welcome to the IU Richard M. Fairbanks School of Public Health!
Undergraduate
Degree Programs
BSHSM
Bachelor of Science in Health Services Management
The Bachelor of Science in Health Services Management at the IU Richard M. Fairbanks School of Public Health prepares students for entry-level managerial and administrative positions in health care organizations, including medical and dental practices, nursing homes and other long-term care facilities, hospitals and health systems, insurance companies, and more.
Health Services Management competencies
The Bachelor of Science in Health Services Management at the IU Richard M. Fairbanks School of Public Health prepares students for entry-level managerial and administrative positions in health care organizations, including medical and dental practices, nursing homes, and other long-term care facilities, hospitals and health systems, insurance companies, and more. After completing the Bachelor of Science in Health Services Management, students will be able to:
Domain One: Communication and Relationship Management
- Build and manage relationships with peers, faculty, alumni and healthcare professionals.
- Communicate information and ideas in a clear, concise, organized, and effective manner for the intended audience in writing (i.e. reports, emails, and briefs) and through presentations.
- Collaborate in diverse teams utilizing interpersonal skills, recognizing and demonstrating sensitivity to diverse points of view.
Domain Two: Professionalism
- Carry oneself in a professional manner that aligns with ethical, legal and professional standards.
Domain Three: Leadership
- Develop leadership skills including: self-awareness, conflict management, resilience, adaptability, influence, initiative, and accountability.
Domain Four: Knowledge of the Healthcare System
- Describe the structure and functioning of health delivery, public health, and health services organizations and the importance of a population health perspective.
Domain Five: Business Skills and Knowledge
- Apply quality, strategic planning, management, organizational behavior and human resource theories and tools to manage organizational resources, confront challenges and improve outcomes in health organizations.
- Examine marketing principles and understand how they are utilized to increase growth of a health organization’s market share.
- Explain how data and health information technology are used to improve organizational performance and population health.
- Utilize financial tools, principles and practices to analyze budgets and financial documents to determine the financial performance of health services organizations.
Academic requirements
Health Services Management majors must fulfill the IU Indianapolis general education requirements corresponding to IU Indianapolis's Statewide Transferrable General Education Core.
General Education Courses
Take 10 courses for a total of 30 credits
Core Communication
Take two courses for a total of 6 credits
- COMM-R 110 Fundamentals of Speech Communication (3 credits)
- ENG-W 131 Reading, Writing and Inquiry (3 credits)
Analytical Reasoning
- MATH-M 118 Finite Math (3 credits)
- PBHL-B 300 Introduction to Biostatistics (3 credits)
Cultural Understanding
Take one course for a total of 3 credits
- Choose one course from the approved Cultural Understanding list.
Life and Physical Sciences
Take two courses for a total of 6 credits
- Choose two courses from the approved Live and Physical Sciences List
Social Sciences
Take two courses for a total of 6 credits
- ECON-E 201 Introduction to Microeconomics (3 credits)
- PBHL-P 109 Introduction to Public Health (3 credits)
Arts & Humanities
Take one course for a total of 3 credits
- Choose one course from the approved Arts & Humanities list (3 credits)
Health Services Management requirements
Take 23 courses for a total of 69 credits.
Introduction
Take two courses for a total of 6 credits
- PBHL-H 120 Health Care Delivery in the US (3 credits)
- PBHL-H 101 Influencing the Public’s Health (3 credits)
Technology, Writing and Marketing
Take three courses for a total of 9 credits
- PBHL-H 245 Professionalism in the Health Care Workplace (3 credits)
- PBHL-H 325 Health Information Technology, Management and Policy (3 credits)
- PBHL-H 432 Health Care Marketing (3 credits)
Accounting, Finance and Economics
Take four courses for a total of 12 credits
- PBHL-H 200 Healthcare Accounting (3 credits)
- PBHL-H 352 Health Finance and Budgeting (3 credits)
- PBHL-H 353 Advanced Health Finance and Budgeting (3 credits)
- PBHL-H 354 Healthcare Economics (3 credits)
Management, Operations and Organizational Behavior
Take four courses for a minimum of 12 credits
- PBHL-H 320 Health Systems Administration (3 credits)
- PBHL-H 345 Operations Management and Quality Improvement in Health Organizations (3 credits)
- PBHL-H 346 Organizational Behavior and HR Management in Health Organizations (3 credits)
- PBHL-H 375 Management of Health Care Organizations (3 credits)
Leadership, Strategic Planning and Ethics
Take three courses for a minimum of 9 credits
- PBHL-H 361 Leadership in Health Management: Resolving Disputes and Difficult Conversations (3 credits)
- PBHL-H 401 Strategic Planning for Health Care Organizations (3 credits)
- PBHL-H 474 Health Administration Ethics Seminar (3 credits)
Professional Experience and Capstone
Take two courses for a minimum of 6 credits
- PBHL-H 379 Career Preparation in Health Services Management (3 credits)
- PBHL-H 475 Health Services Management Capstone (3 credits)
Health Services Management Applications
Take five courses for a minimum of 15 credits
Take four courses from Group A and one course from Group B or all five courses from Group A. When selecting a Topics course, be sure to check that the topic is approved by the BSHSM program.
Group A
- PBHL-H 305 Medical Group Management (3 credits)
- PBHL-H 310 Lean in Healthcare (3 credits)
- PBHL-H 315 High Risk Health Behaviors and Harm Reduction (3 credits)
- PBHL-H 330 Global Public Health (3 credits)
- PBHL-H 380 Internship in Health Services Management (3 credits)
- PBHL-H 411 Chronic and Long-term Care Administration (3 credits)
- PBHL-H 420 Health Policy (3 credits)
- PBHL-H 441 Legal Aspects of Healthcare Administration (3 credits)
- PBHL-H 303 Topics in PBHL (3 credits)
- PBHL-H 404 Topics in PBHL (3 credits)
- PBHL-P 400, 450, 455 Health Systems Around the World - Study Abroad (3 credits)
Group B
- PBHL-A 316 Environmental Health Science (3 credits)
- PBHL-E 322 Principles of Epidemiology (3 credits)
- PBHL-S 250 Social and Behavioral Dimensions of Public Health (3 credits)
Updated: April 2025
