Operations and Decision Technologies

Information and Process Management and Technology Management

  • BUS–K 315 Business Process Management (3 cr.) P: X201 or X202 (honors). This course serves as an introduction to Business Process Management (BPM). BPM is the discipline of modeling, automating, managing and optimizing a business process, through its lifecycle, to reach a business goal. In particular, the focus is on enabling technologies of Enterprise Application Integration (EAI) and workflow. The sub-topic of automating introduces students to the numerous XML languages, such as BPML and BPEL, associated with business process management systems. Techniques in process measurement such as 6σ and process simulation are also covered.
  • BUS–K 317 Collaboration and Workflow (3 cr.) P: I-Core and K315. This class provides an introduction to enterprise business processing with particular emphasis on enterprise software systems applied to global processes. Workflow systems integrate people, processes, and technology, commonly known as organizational structure, business processes, and business objects. The course covers an in-depth exploration of SAP’s Webflow technology, which provides an introduction to organizational systems, the role of people and organizational structures, as well as the role of regulatory constraints on enterprise systems. It will also cover SAP’s BPM architecture known as NetWeaver, and map processes with Intalio’s BPMS, which lays over SAP’s NetWeaver to demonstrate how global organizations perform business process management over traditional ERP systems.
  • BUS–K 410 Decision Support Systems (3 cr.) P: I-Core. Teaches students how to develop mathematical models that can be used to improve decision making within an organization. Uses cases based on actual management situations to enhance the student’s model-building abilities. State-of-the-art computer software helps students implement models that can be used to support an organization’s decision-making process.
  • BUS–S 305 Technology Infrastructure (3 cr.) P: X201 or X202 (honors). Introduces students to a wide range of telecommunications technologies, including local area networks, wide area networks, and the Internet, as well as to the uses of these technologies in the organization.
  • BUS–S 307 Data Management (3 cr.) P: X201 or X202 (honors). The course is designed to improve the understanding of – and develop skills in – the design and implementation of business databases using database management systems (DBMS). Emphasis is on the practical aspects of database design and development. Topics include conceptual design of database systems using the entity-relationship (ER) model, logical design and normalization, physical design, and the relational database model with SQL as a language for creating and manipulating database objects. There is a significant hands-on use of DBMS technology and its use in systems design and implementation.
  • BUS–S 308 Business Application Development (3 cr.) P: X201 or X202 (honors). Students are introduced to the concepts of programming and software development. A modern programming language such as Visual Basic.Net or C++ is used to illustrate the concepts. Weekly lecture content is supplemented with lab sessions that provide a hands-on exposition of various programming language constructs and software development strategies. Foundational concepts in object-orientation are also introduced.
  • BUS–S 310 Systems Analysis and Project Management (3 cr.) P: I-Core. Analysis of an organization and the subsequent design of solutions to meet business requirements are at the heart of the information systems field. This course follows a structured process called the systems development life cycle that companies use to identify and solve business problems.  Alternative methodologies are also covered. Students learn tools and techniques for conducting projects, including: how to gather system requirements; how to construct models of business processes using data flow diagrams; and the role of computer-aided software engineering (CASE) technology. While S310 emphasizes the system analyst role, all business students can benefit from the ability to analyze the processes, data, and computer systems that they will encounter in their work.  This knowledge will also benefit them when working with the system analyst to define strategic business solutions.
  • BUS–S 400 Integration of Systems and the Business (3 cr.) P: I-Core. The course’s primary objective is to build upon, extend, and facilitate the integration of business and technical knowledge to help students succeed as managers in a technology-intensive, corporate environment. Through the use of a variety of cases, the course will enable students to understand how information technology can be used to achieve competitive advantage, and to improve decision making, business processes, operations, and organizational design.  Taught concurrently with BUS-A 337; Accounting and ODT majors may use either course.
  • BUS–S 428 Advanced Application Development (3 cr.) P: I-Core and S308. Introduces students to advanced concepts of programming relevant to the development of business applications. The emphasis will be on the concepts of object-orientation. A modern programming language such as Java will be used to illustrate the programming concepts. UML will be used to illustrate the design concepts.
  • BUS–S 433 Information Systems Security (3 cr.) P: I-Core and S305. This class covers the broad aspects of information security. Topics covered include: physical security, password security, biometrics, an intensive review of TCP/IP as it relates to security, routers, Network Intrusion Detection, NAT, firewalls, content-filtering, locking down the client machine, Linux and Unix, encryption, vulnerability testing, and a whole series of attacks. Hands-on labs are an essential component of the course. In addition to the above topics, the class also covers the managerial, human, auditing, and legal aspects of security.
  • BUS–S 450 Information Technology Controls (3 cr.) P: S307. Introduces IT processes and controls for Sarbanes-Oxley compliance in an organization. Frameworks such as COSO, COBIT, ISO 17799, and ITIL are analyzed along with general IT controls and core IT concepts that are the focus of internal control reviews.
  • BUS–X 201 Technology (3 cr.) P: K201 or K204 with a grade of C or better. X201 is an I-Core prerequisite that is required of all business majors. It consists of two components: a lab and a lecture; students must enroll in both components concurrently. The lecture provides an introduction to a range of technologies currently deployed in organizations, including a broad understanding of how technologies are deployed, their impact and potential, their strategic importance, and their impact on organizations and on society. The labs focus on technologies that transform data into usable information to enhance decision making. They rely heavily upon Microsoft Excel and, to a lesser extent, Microsoft Access to develop sophisticated data analysis and modeling tools.  Students may not get credit for both X201 and X202.
  • BUS–X 202 Technology: Honors (3 cr.) P: K201 or K204 with a grade of C or better and admission to the Hutton Honors College or the Business Honors Program. X202 substitutes for X201, an I-Core prerequisite that is required of all business majors. It consists of two components: a lab and a lecture; students must enroll in both components concurrently. The course provides an introduction to a range of technologies currently used in organizations including a broad understanding of how technologies are deployed, their impact and potential, and their strategic importance. Student projects focus on technologies that transform data into usable information to enhance decision making. They rely heavily upon Microsoft Excel and, to a lesser extent, Microsoft Access to develop sophisticated data analysis and modeling tools. X202 is the honors version of X201, and it shares the same basic course content as X201. However, its in-class applications and its projects and exams are more challenging than those in X201.  Students may not get credit for both X202 and X201.

Supply Chain Management and Production/Operations Management

  • BUS–P 256 Businesses in the Flat World (3 cr.) P: Application to Kelley’s undergraduate short-term international programs office in the Fall semester. Direct Admit Freshmen only. In view of greater global integration in economic, technological, political, and ecological spheres, it is increasingly important to understand businesses in the "flat" world.  This course focuses on global interdependence and concentrates on socio-political background as well as the business and its institutional context in India, an emerging economy. The course is offered only to Direct Admit Freshmen students in the second 8 weeks of the Spring semester (of freshman year), and is followed by a trip to India in the summer.
  • BUS–P 300 Introduction to Operations Management (3 cr.) P: A200 or A201 or A202. Only for non-business majors. The operations function is concerned with the activity associated with the production of goods and services. Provides an overview of operating decisions and practices in both manufacturing- and service-oriented firms. While no attempt is made to cover any particular area in depth, standard terms and concepts required to communicate effectively with operating personnel are introduced. No credit toward a degree in business. Students may not receive credit for both P300 and (P370, P304, or P301).
  • BUS–P 304 Operations Management: Honors (3 cr.) P:  A100, A201, A202, T175, T275, D270, X271 or X272, G202, K201, L201, C104, C204, X201, ECON-E 201, ECON-E 370, ENG-W 131, MATH-M 118, MATH-M 119 (all with grades of C or better) and admission to the Business Honors Program. C: M304, P304, Z304, T375. Part of Honors I-Core; students are administratively enrolled. This class is part of the honors integrative core, along with F370, M370, and Z370. A survey of operations and supply chain management (OSCM), this course involves the design, planning, execution, and control of the processes which deliver the products of a firm.  Potential topics include OSCM Strategy; the design of manufacturing, service, and healthcare processes, quality, and project management; sourcing, logistics and distribution processes; and planning and control processes. Students may not receive credit for both P304 and (P370 or P301 or P300).
  • BUS–P 320 Supply Chain Management: Global Sourcing (3 cr.) P: I-Core. As many firms move from a Make-to-Buy sourcing strategy, this course examines the critical role of the Procurement function within the organization.  The objective is to provide students with a fundamental understanding of the purchasing/sourcing function, key issues and developments in purchasing and supply management within the context of SCM, and to identify ways that purchasing can make a positive contribution to the competitiveness of the firm.  The course examines the purchase process in firms and our personal lives. Topics include an intro to the field/role in SCM; developing global sourcing strategies using commodity/channel/category management; make-or-buy decisions; supplier identification and selection; contract and pricing practices; negotiation; spend analytics including value analysis for services; lean plant evaluation; contract performance monitoring; traditional verse collaborative supplier development; cross-functional relationship management, and ethics.
  • BUS–P 370 Integrated Business Core—Operations Component (3 cr.) P:  A100, A201, A202, T175, T275, D270, X271 or X272, G202, K201, L201, C104, C204, X201, ECON-E 201, ECON-E 370, ENG-W 131, MATH-M 118, MATH-M 119 (all with grades of C or better). C: M370, P370, Z370, and T375. Students must apply online ( to take I-Core and, after getting permission, enroll using BUS-BE 370. Cross-functional survey of business management. This course examines the processes of organizations that are used to transform the resources employed by a firm into products or services desire by customers.  This includes the processes that move product and information through the various stages of the organization.  The emphasis is on the cross-functional nature of the topic within the organization.  Topics include Sourcing; Inventory management; Demand forecasting; Aggregate production planning; Logistics; Project management; Six sigma quality; and Layout and process design. Students may not receive credit for both P370 and (P304 or P301 or P300). 
  • BUS–P 421 Supply Chain Management (3 cr.) P: I-Core. This course focuses on the strategic design of supply chains with a particular focus on understanding customer value.  Supply chain strategy examines how companies can use the supply chain to gain a competitive advantage. Students develop the ability to conceptualize, design, and implement supply chains aligned with product, market, and customer characteristics.  The course approaches supply chain management from a managerial perspective and introduces concepts in a format useful for management decision making including using case analysis, team-based learning and business presentations.  Topics include: Supply chain mapping; Supply chains and new products; Customer relationship management; Sustainability and SCM; Performance metrics; Collaboration; Customer service; and Supply chain risk management.
  • BUS–P 429 Operations Processes (3 cr.) P: I-Core. This course involves the analysis of internal business processes fundamental to the efficient operation of any firm including product creation. The course emphasizes the process flow method using three measures of process achievement: throughput (the rate of product delivery), flowtime (the time it takes to deliver that product), and inventory.  Computational analysis using simulation is emphasized.  Since changes are usually done within the context of a project, skills in the management of projects are also developed in the course. Value chain and lean management concepts related to reductions in process variability, time, and waste will be emphasized in the course.  Topics include: Little’s Law; the uses of inventory; the importance of time-based competition; Bottleneck analysis; Process design principles; Static process analysis; Value chain analysis; Process variability and quality; and managing the change process.
  • BUS–P 431 Supply Chain Management: Logistics and Distribution (3 cr.) P: I-Core. This course is designed to equip students with a comprehensive understanding of the logistics function within a world economy.  SCM coordinates both information and material.  Logistics is the combination of transport, storage and control of material from the raw material supplier, through all facilities, to the end customer and includes the collection of returns and recyclable material. The course encompasses both the qualitative and quantitative aspect of logistics management. It describes existing logistical practices in a global economy and examines ways and means to apply logistics principles to achieve competitive advantage. Topics include: Transportation modes; Carrier selection; Transportation costing; Developing lean logistics strategies that integrate services; Design and management of the warehouse/distribution network; Transportation planning and execution (domestic and international); IT systems in logistics including RFID; Material handling and packaging systems; and Reverse logistics.
  • BUS–K 410 Decision Support Systems (3 cr.) P: I-Core. This course focuses on planning tools for balancing demand and supply. A fundamental concern for many supply chain managers is to maintain sufficient levels of inventory so that customer demand can be met in a timely fashion. To achieve this goal, supply chain managers lead or participate in several activities that span a wide spectrum from demand planning to production planning. Some of these activities are: (1) forecasting future demand, (2) using forecasts to make mid- to long-term capacity and sales plans, e.g., workforce planning, promotion planning, (3) devising inventory control policies for finished goods, (4) connecting the plans for finished goods with the plans for subassemblies, components and raw material. This course introduces models and tools that help managerial decision making in the context of such activities. The emphasis is on quantitative models that can be analyzed through spreadsheets.  Topics Include: Demand Forecasting, Aggregate Planning, Sales and Operations Planning, Inventory Planning: Managing Economies of Scale, Inventory Planning: Managing Demand/Supply Uncertainty, Production Planning: Master Production Schedule and Material Requirements Planning.


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