Undergraduate Programs
Student Learning Outcomes
Bachelor of Science in Health Information Administration
Students in the Health Information Administration program will acquire competencies in several domains. They will:
Domain I - Health Data Management
- Health Data Structure, Content and Standards
- Manage health data (such as data elements, data sets, and databases).
- Ensure that documentation in the health record supports the diagnosis and reflects the patient's progress, clinical findings, and discharge status.
- Maintain processes, policies, and procedures to ensure the accuracy of coded data.
- Monitor use of clinical vocabularies and terminologies used in the organizations' health information system.
- Healthcare Information Requirements and Standards
- Develop organization-wide health record documentation guidelines.
- Maintain organizational compliance with regulations.
- Ensure organizational survey readiness for accreditation, licensing and/or certification processes.
- Clinical Classification Systems
- Select electronic applications for clinical classification and coding.
- Implement and manage applications and processes for clinical classification and coding.
- Reimbursement Methodologies
- Manage the use of clinical data required in prospective payment systems (PPS) in healthcare delivery.
- Manage the use of clinical data required in other reimbursement systems in healthcare delivery.
- Participate in selection and development of applications and processes for chargemaster and claims management.
- Implement and manage processes for compliance and reporting such as the National Correct Coding Initiative.
Domain II- Health Statistics, Biomedical Research and Quality Management
- Healthcare Statistics and Research
- Manage clinical indices/databases/registries.
- Analyze and present data for quality management, utilization management, risk management, and other related studies.
- Utilize statistical software.
- Ensure adherence to institutional Review Board (IRB) processes and policies.
- Quality Management and Performance Improvement
- Organize and coordinate facility-wide quality management and performance improvement programs.
- Analyze clinical data to identify trends.
- Analyze and present data for healthcare decision-making (such as demonstrating quality, safety, and effectiveness of healthcare).
Domain III - Health Services Organization and Delivery
- Healthcare Delivery Systems
- Monitor the impact of national health information initiatives on the healthcare delivery system for application to information system policies and procedures.
- Interpret, communicate, and apply current laws accreditation, licensure and certification standards related to health information initiatives at the national, state, local, and facility levels.
- Analyze and respond to the information needs of internal and external customers throughout the continuum of healthcare services.
- Revise policies and procedures to comply with changing health information regulations.
- Translate and interpret health information for consumers and advocates.
- Healthcare Privacy, Confidentiality, Legal and Ethical Issues
- Coordinate the implementation of legal and regulatory requirements related to the health information infrastructure.
- Manage access and disclosure of personal health information.
- Develop and implement organization-wide confidentiality policies and procedures.
- Develop and implement privacy training programs.
- Resolve privacy issues/problems.
- Apply and promote ethical standards of practices.
Domain IV: Information Technology & Systems
- Information and Communication Technologies
- Implement and manage use of technology, including hardware and software, to ensure data collection, storage, analysis and reporting of information.
- Contribute to the development of networks, including intranet and internet applications to facilitate the electronic health record (EHR), personal health record (PHR), public health, and other administrative applications.
- Interpret the derivation and use of standards to achieve interoperability of healthcare information systems.
- Data, Information, and File Structures
- Apply knowledge of data base architecture and design (such as data dictionary, data modeling, data warehousing, and so on) to meet organizational needs.
- Data Storage and Retrieval
- Apply appropriate electronic or imaging technology for data/record storage.
- Apply knowledge of database querying and data mining techniques to facilitate information retrieval.
- Implement and manage knowledge-based applications to meet end-user information requirements.
- Design and generate administrative reports using appropriate software.
- Data Security
- Enforce confidentiality and security measures to protect electronic health information.
- Protect data integrity and validity using software or hardware technology.
- Implement and monitor department and organizational data and information system security policies.
- Recommend elements that must be included in the design of audit trail and data quality monitoring programs.
- Recommend elements that should be included in the design and implementation of risk assessment, contingency planning, and data recovery procedures.
- Healthcare Information Systems
- Compare and contrast the various clinical, administrative, and specialty service applications used in healthcare organizations.
- Apply appropriate systems life cycle concepts, including systems analysis, design, implementation, evaluation, and maintenance to the selection of healthcare information systems.
- Facilitate project management by integrating work efforts, as well as planning and executing project tasks and activities.
- Formulate planning, design, selection, implementation, integration, testing evaluation, and support for organization-wide information systems.
- Apply ergonomic and human factors in interface design.
Domain V: Organization and Management
- Human Resources Management
- Manage human resources to facilitate staff recruitment, retention, and supervision.
- Ensure compliance with employment laws.
- Develop and implement staff orientation and training programs.
- Develop and implement continuing education programs.
- Develop productivity standards for health information functions.
- Monitor staffing levels and productivity, and provide feedback to staff regarding performance.
- Benchmark staff performance data.
- Develop, motivate, and support work teams.
- Financial and Resource Management
- Demonstrate knowledge of financial management and accounting principles.
- Prepare and monitor budgets and contracts.
- Demonstrate and apply knowledge of cost-benefit analysis techniques to justify resource needs.
- Manage organization-wide coding and revenue cycle processes.
- Strategic Planning and Organizational Development
- Develop strategic and operational plans for facility-wide information systems.
- Assess organization-wide information needs.
- Facilitate retrieval, interpretation, and presentation of data/information appropriate to user needs.
- Demonstrate and apply principles of organization behavior to facilitate team building, negotiation, and change management.
- Project and Operations Management
- Apply general principles of management in the administration of health information services.
- Assign projects and tasks to appropriate staff.
- Implement process engineering and project management techniques to ensure efficient workflow and appropriate outcomes.