Fairbanks School of Public Health Student Learning Outcomes
Bachelor of Science in Health Services Management
The Bachelor of Science in Health Services Management at the IU Richards M. Fairbanks School of Public Health prepares students for entry-level managerial and administrative positions in health care organizations, including medical and dental practices, nursing homes and other long-term care facilities, hospitals and health systems, insurance companies, and more.
Competencies
After completing the Bachelor of Science in Health Services Management, students will be able to:
Domain One: Communication and Relationship Management
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Build and manage relationships with peers, faculty, alumni and healthcare professionals.
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Communicate information and ideas in a clear, concise, organized, and effective manner for the intended audience in writing (i.e. reports, emails, and briefs) and through presentations.
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Collaborate in diverse teams utilizing interpersonal skills, recognizing and demonstrating sensitivity to diverse points of view.
Domain Two: Professionalism:
4. Carry oneself in a professional manner that aligns with ethical, legal and professional standards.
Domain Three: Leadership
5. Develop leadership skills including: self-awareness, conflict management, resilience, adaptability, influence, initiative, and accountability.
Domain Four: Knowledge of the Healthcare System
6. Describe the structure and functioning of health delivery, public health, and health services organizations and the importance of a population health perspective.
Domain Five: The Business Skills and Knowledge
7. Apply quality, strategic planning, management, organizational behavior and human resource theories and tools to manage organizational resources, confront challenges and improve outcomes in health organizations.
8. Examine marketing principles and understand how they are utilized to increase growth of a health organization's market share.
9. Explain how data and health information technology are used to improve organizational performance and population health.
10. Utilize financial tools, principles and practices to analyze budgets and financial documents to determine the financial performance of health services organizations.
