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Related Policies

Email as Official Communication

Email is considered an appropriate mechanism for official communication by Indiana University with IU students and has become an essential tool for accomplishing the university's day-to-day academic and administrative tasks. The University reserves the right to send official communications to students by email with expectation that students will receive email and read these messages in a timely fashion.

Official university email accounts are available for all students and official university communication will be sent to your IU email address

Students are expected to check their IU email frequently and consistently in order to stay current with university-related communications. Students should also check Canvas for email messages related to their courses. Students have the responsibility to recognize that certain communications may be time-critical.

If you forward your university email to a private address (such as a personal Gmail account or a departmental email server), you do so at your own risk. The university is not responsible for any issues that may negatively impact timely access to university email that you forward to another address. Encountering such issues does not absolve you of your responsibility to know and comply with the content of official communications sent to your official IU email address. (You will not be held responsible for interruptions of service to your official university email account.)

Faculty may assume that a student’s official university email account is a valid mechanism for communication with a student, although faculty should exercise caution about including sensitive data, such as grades, in an email. This policy will ensure that all students will be able to comply with course requirements communicated to them by email from their course instructors.