IU Richard M. Fairbanks School of Public Health
Undergraduate
Student Learning Outcomes
Bachelor of Science in Health Services Management Learning Outcomes
A student who is awarded the Bachelor of Science in Health Services Management should be able to anticipate, recognize, evaluate, and solve problems in health services organizations using knowledge, tools, and skills appropriate to entry- and mid-level health services management positions. At the completion of the degree program, a student should demonstrate the following learning outcomes:
1. Communicate effectively with diverse stakeholders, including public health and health care professionals, individually and in group settings using verbal, written, and electronic modes of communication.
2. Use statistical and other quantitative analysis tools and techniques to understand issues and problems in health care organizations and systems.
3. Use basic financial tools, principles and practices to review and analyze financial performance of organizations and implement controls as required.
4. Apply human resource best practices for management of human capital in an organization.
5. Use marketing concepts and skills to analyze markets, develop marketing plans, and measure the impact of marketing activities to raise awareness and increase growth of the organization’s market share.
6. Participate in developing and implementing plans and policies to improve the delivery of health services.
7. Work individually and within a team-setting by applying organizational knowledge and leadership skills.
8. Recognize and demonstrate sensitivity to diverse points of view.
9. Seek principled solutions to health services delivery issues.
For the most current information on Undergraduate Student Learning Outcomes in the Fairbanks School of Public Health, please visit our school's website at: pbhealth@iupui.edu.
Updated January 2014