IU Richard M. Fairbanks School of Public Health
Undergraduate
Student Learning Outcomes
Bachelor of Science in Health Services Management
The Bachelor of Science in Health Services Management (B.S.H.S.M) degree combines a liberal arts education with a professional orientation. Students receive a broad general education in communications, arts and humanities, social sciences, natural sciences, and quantitative methods. The curriculum introduces students to the complex issues involved in the delivery of health care at the local, regional, national, and global levels. It fosters appreciation for the interdisciplinary nature of these issues and that problem-solving occurs in political and culturally diverse environments. The curriculum develops students' critical thinking and problem-solving abilities, oral and written communication skills, and organizational skills so they are prepared to enter a broad range of organizations in a variety of entry level positions.
A student who is awarded the Bachelor of Science in Health Services Management degree will demonstrate the IUPUI Principles of Undergraduate Learning (PULs), which were initially approved in 1998 and revised in 2007 by the faculty.
The PULs, which underpin an IUPUI students general education and permeate education in the major, tell our students and other stakeholders what an IUPUI undergraduate will know and be able to do upon graduation. The PULs provide the overarching learning outcomes for each students education at IUPUI, and these, in turn, are linked to the learning outcomes for each degree program and for courses in each degree program.
B.S.H.S.M Learning Outcomes
Graduates of the Bachelor of Science in Health Services Management learn to anticipate, recognize, evaluate, and solve problems in health services organizations using knowledge, tools, and skills appropriate to entry- and mid-level health services management positions. The learning outcomes for the Health Services Management major are given below along with the PULs addressed in each learning outcome and the courses that address each learning outcome.
At student who graduates with the Bachelor of Science in Health Services Management degree will demonstrate the mastery of the following learning outcomes:
1. Communicate effectively with diverse stakeholders, including public health and health care professionals, individually and in group settings using verbal, written, and electronic modes of communication. (PUL 1)
Courses in the Major: PBHL-H120,H320, H322, H353, H401, H474, H316, H432, H441, H465, H380, H466; SPEA-V263,V362, V366, V348, V443, V491
2. Use statistical and other quantitative analysis tools and techniques to understand issues and problems in health care organizations and systems. (PUL 1d, 2; also PUL 3, 4)
Courses in the Major: PBHL-H352, H322, H316, H432; SPEA-V362
3. Use basic financial tools, principles and practices to review and analyze financial performance of organizations and implement controls as required.(PUL 1d, 2; also PUL 3,4)
Courses in the Major: PBHL-H352, H353
4. Apply human resource best practices for management of human capital in an organization. (PULs 4, 5)
Courses in the Major: SPEA-V366, V373, V443, V435
5. Use marketing concepts and skills to analyze markets, develop marketing plans, and measure the impact of marketing activities to raise awareness and increase growth of the organizations market share. (PULs 2, 3, 4)
Courses in the Major: PBHL-H432
6. Participate in developing and implementing plans and policies to improve the delivery of health services.(PULs 2, 3, 4, 5, 6)
Courses in the Major: PBHL-H320, H401; SPEA-V263, V362, V348, V379
7. Work individually and within a team-setting by applying organizational knowledge and leadership skills.(PULs 1, 2, 3, 4, 5, 6)
Courses in the Major: PBHL-H352, H353; SPEA-V263, V362, V366
8. Recognize and demonstrate sensitivity to diverse points of view. (PUL 5)
Courses in the Major: PBHL-H352, H354, H401, H420; SPEA-V362, V366,V443
9. Seek principled solutions to health services delivery issues. (PUL 6)
Courses in the Major: PBHL-H316, H320, H354, H401, H472, H474