Undergraduate Programs

Student Learning Outcomes

Bachelor of Science in Health Information Administration

Students in the Health Information Administration program will acquire competencies in several domains. They will:

Domain I - Health Data Management
  1. Health Data Structure, Content and Standards
    • Manage health data (such as data elements, data sets, and databases).
    • Ensure that documentation in the health record supports the diagnosis and reflects the patient's progress, clinical findings, and discharge status.
    • Maintain processes, policies, and procedures to ensure the accuracy of coded data.
    • Monitor use of clinical vocabularies and terminologies used in the organizations' health information system.
  2. Healthcare Information Requirements and Standards
    • Develop organization-wide health record documentation guidelines.
    • Maintain organizational compliance with regulations.
    • Ensure organizational survey readiness for accreditation, licensing and/or certification processes.
  3. Clinical Classification Systems
    • Select electronic applications for clinical classification and coding.
    • Implement and manage applications and processes for clinical classification and coding.
  4. Reimbursement Methodologies
    • Manage the use of clinical data required in prospective payment systems (PPS) in healthcare delivery.
    • Manage the use of clinical data required in other reimbursement systems in healthcare delivery.
    • Participate in selection and development of applications and processes for chargemaster and claims management.
    • Implement and manage processes for compliance and reporting such as the National Correct Coding Initiative.
Domain II- Health Statistics, Biomedical Research and Quality Management
  1. Healthcare Statistics and Research
    • Manage clinical indices/databases/registries.
    • Analyze and present data for quality management, utilization management, risk management, and other related studies.
    • Utilize statistical software.
    • Ensure adherence to institutional Review Board (IRB) processes and policies.
  2. Quality Management and Performance Improvement
    • Organize and coordinate facility-wide quality management and performance improvement programs.
    • Analyze clinical data to identify trends.
    • Analyze and present data for healthcare decision-making (such as demonstrating quality, safety, and effectiveness of healthcare).
Domain III - Health Services Organization and Delivery
  1. Healthcare Delivery Systems
    • Monitor the impact of national health information initiatives on the healthcare delivery system for application to information system policies and procedures.
    • Interpret, communicate, and apply current laws accreditation, licensure and certification standards related to health information initiatives at the national, state, local, and facility levels.
    • Analyze and respond to the information needs of internal and external customers throughout the continuum of healthcare services.
    • Revise policies and procedures to comply with changing health information regulations.
    • Translate and interpret health information for consumers and advocates.
  2. Healthcare Privacy, Confidentiality, Legal and Ethical Issues
    • Coordinate the implementation of legal and regulatory requirements related to the health information infrastructure.
    • Manage access and disclosure of personal health information.
    • Develop and implement organization-wide confidentiality policies and procedures.
    • Develop and implement privacy training programs.
    • Resolve privacy issues/problems.
    • Apply and promote ethical standards of practices.
Domain IV: Information Technology & Systems
  1. Information and Communication Technologies
    • Implement and manage use of technology, including hardware and software, to ensure data collection, storage, analysis and reporting of information.
    • Contribute to the development of networks, including intranet and internet applications to facilitate the electronic health record (EHR), personal health record (PHR), public health, and other administrative applications.
    • Interpret the derivation and use of standards to achieve interoperability of healthcare information systems.
  2. Data, Information, and File Structures
    • Apply knowledge of data base architecture and design (such as data dictionary, data modeling, data warehousing, and so on) to meet organizational needs.
  3. Data Storage and Retrieval
    • Apply appropriate electronic or imaging technology for data/record storage.
    • Apply knowledge of database querying and data mining techniques to facilitate information retrieval.
    • Implement and manage knowledge-based applications to meet end-user information requirements.
    • Design and generate administrative reports using appropriate software.
  4. Data Security
    • Enforce confidentiality and security measures to protect electronic health information.
    • Protect data integrity and validity using software or hardware technology.
    • Implement and monitor department and organizational data and information system security policies.
    • Recommend elements that must be included in the design of audit trail and data quality monitoring programs.
    • Recommend elements that should be included in the design and implementation of risk assessment, contingency planning, and data recovery procedures.
  5. Healthcare Information Systems
    • Compare and contrast the various clinical, administrative, and specialty service applications used in healthcare organizations.
    • Apply appropriate systems life cycle concepts, including systems analysis, design, implementation, evaluation, and maintenance to the selection of healthcare information systems.
    • Facilitate project management by integrating work efforts, as well as planning and executing project tasks and activities.
    • Formulate planning, design, selection, implementation, integration, testing evaluation, and support for organization-wide information systems.
    • Apply ergonomic and human factors in interface design.
Domain V: Organization and Management
  1. Human Resources Management
    • Manage human resources to facilitate staff recruitment, retention, and supervision.
    • Ensure compliance with employment laws.
    • Develop and implement staff orientation and training programs.
    • Develop and implement continuing education programs.
    • Develop productivity standards for health information functions.
    • Monitor staffing levels and productivity, and provide feedback to staff regarding performance.
    • Benchmark staff performance data.
    • Develop, motivate, and support work teams.
  2. Financial and Resource Management
    • Demonstrate knowledge of financial management and accounting principles.
    • Prepare and monitor budgets and contracts.
    • Demonstrate and apply knowledge of cost-benefit analysis techniques to justify resource needs.
    • Manage organization-wide coding and revenue cycle processes.
  3. Strategic Planning and Organizational Development
    • Develop strategic and operational plans for facility-wide information systems.
    • Assess organization-wide information needs.
    • Facilitate retrieval, interpretation, and presentation of data/information appropriate to user needs.
    • Demonstrate and apply principles of organization behavior to facilitate team building, negotiation, and change management.
  4. Project and Operations Management
    • Apply general principles of management in the administration of health information services.
    • Assign projects and tasks to appropriate staff.
    • Implement process engineering and project management techniques to ensure efficient workflow and appropriate outcomes.